FAQs

Do you offer free shipping for all products?

We offer free standard shipping for all the orders, if you need expedited shipping, then extra cost is needed.

Can it be any cheaper if I buy more?

The price is adjustable according to orders' quantity, as massive production will decrease factory's manufacturing cost, for orders below 10 pieces, please pay attention to our promotion. If you want purchase more, please email to acexleather@outlook.com for details discussion.

Can you customize product or do engravings?

Yes, we can customize or engrave initials/ name/ logo for you, please tell us your requirement via email acexleather@outlook.com, we'll discuss details with you.

How long can I get my parcel?

Please refer to our Shipping.

Can I refund or replace my parcel?

Please refer to our Return & Refund Policy.

Do you do wholesale?

Yes, Whatever you order 1 piece or bulks, all have quality insured. Generally, wholesale is for roll of no less than 100pcs. Please email to acexleather@outlook.comwith below infos, we'll get back to you within 1-2 days:

1. Are you a re-seller or retailer?

2. Which market are you targeting?

3. What're your interested products with expected quantity?

4. Any extra specific requirement?